This system gathers data from a shopping cart and internal services at the checkout stage. Then calculates and offers delivery conditions such as available delivery types, delivery costs, composition of parcels and delivery dates.
We started this project using our product discovery process. We analyzed an old system and how users worked with it. After analysis, we made a strategic plan to achieve business goals.
A web part for managers that they use for tuning delivery conditions such as territory restrictions, costs, delivery types, delivery schedule and so on.
A webservice for calculating delivery conditions based on the product’s weight, size, cost, payment methods, categories of goods (fragile, dangerous) and types of products (clothing, weapons, adult products).
Integrations via REST API with warehouses, an online store, delivery companies and an address service.
All three parts were being developed simultaneously by designers, developers, QA engineers and deveops engineers.
OZON.ru launched the first version of the system in early 2016. After the first release, we improved and deployed the two new versions of the system.
It improves the accuracy and completeness of information on delivery conditions.
Now we know all logistical options.
Really fast response on the checkout page at any time.
A back office allows manages to examine how and why a particular delivery condition was calculated in the past.